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    Testimonials

    Below you will find our most recent customer feedback, reviews and testimonials. If you have recently used Unicorn Stairlifts Ltd for a stairlift installation or maintenance and would like to share your experience on our testimonials page, please e-mail us @: info@unicornstairlifts.co.uk.

    Also, on this page you will find our Customer Satisfaction Survey forms which are left with our customers once a stairlift installation is complete. We get each customer to rate us out of 5 stars on: initial contact, survey, installation & demonstration, the product, value for money & overall experience.

    So to get an idea of what our customers think of us, we will (with the customers permission) publish the satisfaction forms online on a regular basis.

    So to see how we rate, please see some of the completed and returned Customer Satisfaction Survey Forms below. Please click on the images to the right to enlarge……..


     

    Thank You From: Mr Bradbury, Knaresborough, North Yorkshire “This has given us a new lease of life and we no longer feel like prisoners in our own home. Thank you Chris and the team at Unicorn Stairlifts, we will be eternally grateful for what you have done”

    Read the full story here: http://www.unicornstairlifts.co.uk/blog/free-stairlift/

    Mr Bradbury, Knaresborough, North Yorkshire

    Thank You From: Mr Bradbury, Knaresborough, North Yorkshire

    Thank You From: Peter Beagrie, former professional footballer, sports television pundit and commentator "Just a few lines to say how pleased I am with the recent installation of my father-in-laws Stairlift.

    At every stage of the process the matter was handled by your staff in a helpful way and all work was carried out in a timely manner. I would have no hesitation recommending Unicorn Stairlifts to anyone because of the quality of the product and the quality of the service. "

    Peter Beagrie, former professional footballer, sports television pundit and commentator

    Thank You From: Peter Beagrie, former professional footballer, sports television pundit and commentator

    "Justin / Chris -

    Just a short note to thank everyone involved in arranging and carrying out the fitting of the stair lift.

    My parents are over the moon with the product and the efficiency of the fitter.

    Thanks again."

    Ian J Brown, Newcastle upon Tyne, Tyne & Wear


    "Chris and Andy,
    Thanks so much for stair lift fitted today. My mother in law very pleased with your product and service. Many thanks."

    Shula Cockett, Ingleton, North Yorkshire


    Thank You From: Margaret White, Bradford, West Yorkshire "Very impressed with the speed at which the job was arranged and delighted with Justin & Andy"

    Margaret White, Bradford, West Yorkshire

    Thank You From: Margaret White, Bradford, West Yorkshire

    Thank You From: Mrs A Fisher, Barnsley, South Yorkshire "Very pleasant salesman, didn't push my into anything, give me all the options. Very happy with everything."

    Mrs A Fisher, Barnsley, South Yorkshire

    Thank You From: Mrs A Fisher, Barnsley, South Yorkshire

    Thank You From: G Nicholson, Doncaster, South Yorkshire "The whole experience of using Unicorn form the initial contact to the installer was the best customer service we have received in a long time. I would definitely recommend Unicorn every time"

    G Nicholson, Doncaster, South Yorkshire

    Thank You From: G Nicholson, Doncaster, South Yorkshire

    Thank You From: Mrs N Hill, Middlesbrough "Salesman and fitter were considerate and informative. No high pressure sales, would definitely recommend."

    Mrs N Hill, Middlesbrough

    Thank You From: Mrs N Hill, Middlesbrough

    Thank You From: Mrs Margaret Middleton, Leyland, Lancashire "Very good, prompt, sensibly priced local service"

    Mrs Margaret Middleton, Leyland, Lancashire

    Thank You From: Mrs Margaret Middleton, Leyland, Lancashire

    "Highy recommended stairlift company, great service overall. Came out and installed stairlift fast when we needed it. Thank you"

    Mrs Sarah Yorath, Leeds, West Yorkshire


    "Thank you for your recent repair of my Mum's stairlift. Although the stairlift wasn't purchased from Unicorn Stairlifts, they still came out and repaired it within 24 hours and we have had no problems since. Very much appreciated - thank you."

    Mr James Higgins, Cudworth, Barnsley


    "Many thanks for the courtesy and efficient service provided by Justin and your fitters. It was much appreciated and, so far, the stairlift has performed as promised. Once again, thank you."

    Mr Fred Paton, Acklam, Middlesbrough


    “I must congratulate you on your remarkable service. I saved £1200 on buying a reconditioned stairlift from you, and couldn't believe my eyes when the job was complete it looked brand new and never lets me down - recommended stairlift company”

    Mrs Mitchell, Leeds, West Yorkshire


    “I would just like to say how happy we have been with the transaction that has just taken place with your company, With the purchase of a stannah stairlift 400 and the installation, My mother could not praise enough the installer of the equipment or how pleasant he was and how neat and tidy the installation was, Many thanks for your help and advice and the installation of the equipment.”

    Mrs A Stokes, Gleadless, Sheffield


    “I recently made enquiries with Unicorn to purchase a reconditioned stannah stairlift. A survey was carried out on monday 1st oct 2012 and the lift was installed on friday morning 5th oct. Thoughout I was impressed with the prompt and courteous service from all of unicorns staff. All promises and appointments were kept. The installation took about 2 hours and there was no mess or disruption. The stairlift looks brand new and my wife and I are delighted with it. I have no hesitation in recommending Unicorn, in fact my mother in law was so impressed that she wants one now! Regards.”

    Mr George Baitey, Tyne and Wear


    Thank You From: Mrs A Wilson, Spennymoor, Durham "I was so impressed with Unicorn - friendly and polite, but professional too, highly recommended stairlift company. My stairlift was installed in just 3 quick hours! It's great to be able to enjoy comfort, independence and freedom at last.”

    Mrs A Wilson, Spennymoor, Durham

    Thank You From: Mrs A Wilson, Spennymoor, Durham

    “I should like very much to congratulate you on your magnificent service this week when I had my stairlift installed. Your technician arrived the day after I ordered and did a really first class job. Thank you very much, it has made life so much easier for me.”

    Mr Taylor, Redcar, Teesside


    Thank You From: Mr & Mrs Gumtree, Stoke-On-Trent, Staffordshire “I was so pleased with how everything was fitted and installed, minimum of disruption and quality. I'm very happy with your great service and will be recommending you to my neighbours.”

    Mr & Mrs Gumtree, Stoke-On-Trent, Staffordshire

    Thank You From: Mr & Mrs Gumtree, Stoke-On-Trent, Staffordshire

    Thank You From: Sylvia Brown, Sheffield, South Yorkshire “I'm Sylvie and I was so impressed with the service Unicorn Stairlifts provide. They made the job so easy, they are very down to earth and just get right on with the job! The installation was complete within 3 hours and I've been up and running ever since!”

    Sylvia Brown, Sheffield, South Yorkshire

    Thank You From: Sylvia Brown, Sheffield, South Yorkshire

    “The curved stairlift which was fitted is perfect and fits my staircase lovely with no unsightly fixtures. The price was extremely good too, can't believe I was going to purchase a new one when the reconditioned model is just as good and considerably cheaper. Thank you Unicorn.”

    Mrs A Terry, Chester, Cheshire


    Thank You From: Mrs Stephenson, Wakefield, West Yorkshire “I was pleased with how quick and efficient Chris and Neil were in installing my stairlift and how polite and friendly they were. I only wish I'd got one sooner! recommended stairlift company - thank you”

    Mrs Stephenson, Wakefield, West Yorkshire

    Thank You From: Mrs Stephenson, Wakefield, West Yorkshire

    “Me and my husband are delighted with the new stairlift and with the service from first to last. I will be happy to talk to any customer and recommend you. I was particularly pleased that unlike other companies you gave us your best price from the start.
    Once again. Thank you.”

    Mr & Mrs McCoach, Kendal, Cumbria


    Thank You From: Mr A Watkins, Leicester, Leicestershire “Unicorn Stairlifts have such a great range of stairlifts with great prices I couldn’t make my mind up. Thankfully the Unicorn stairlifts staff are very helpful and explained each stairlift type and which model would best suit my needs and staircase best. Thank you.”

    Mr A Watkins, Leicester, Leicestershire

    Thank You From: Mr A Watkins, Leicester, Leicestershire

    “I was pleased with the service from unicorn - so efficient and speedy! Also, they were so easy to get on with. I really wish I'd made the decision to go ahead and enquire about a stairlift sooner.”

    Mrs V Kent, Hull, East Yorkshire


    Thank You From: Mrs J Firth, Morecambe, Lancashire “I'm so glad I had my re-conditioned stairlift installed. I cannot believe it - I saved so much money, and it looks brand new! My stairlift is such an asset - it's never let me down.”

    Mrs J Firth, Morecambe, Lancashire

    Thank You From: Mrs J Firth, Morecambe, Lancashire

    “My life is so much easier now - no more struggling up the stairs! Your technical experts arrived the day after I ordered, and carried out a superb, smooth job. What a brilliant service!”

    Mr T Bates, York, North Yorkshire


    Thank You From: Mr & Mrs Foster, Huddersfield, West Yorkshire “My husband and I are so impressed with your service, and we'll highly recommend you in the future. We're absolutely delighted with our stairlift. We also like the fact that you provided us with a good quality breakdown cover. Many thanks.”

    Mr & Mrs Foster, Huddersfield, West Yorkshire

    Thank You From: Mr & Mrs Foster, Huddersfield, West Yorkshire

    “I was slightly worried about having a stairlift installed - but what a transformation it's made to my life! I can now travel up and down the stairs with ease and comfort. My family's also impressed with Unicorn.”

    Mr & Mrs Riley, Skipton, North Yorkshire


    Thank You From: Mrs F Williiams, Preston, Lancashire “After discussing it with my son and daughter, I decided to go ahead and buy a stairlift. Now I can quickly travel upstairs if I've forgotten anything - a book or a magazine - and the stairlift simply glides quietly! It's so convenient. My eternal thanks to Unicorn.”

    Mrs F Williiams, Preston, Lancashire

    Thank You From: Mrs F Williiams, Preston, Lancashire

    “Super service overall. Came to measure my staircase at the start of the week and was installed by Thursday. Could not ask for a better service. Thank you.”

    Mr S Grant, Leeds, West Yorkshire


    Thank You From: Mrs Irene Kendal, Manchester, Greater Manchester “Thanks to Unicorn getting up my steep steps is no longer a problem thanks to the lovely quality stairlift they fitted for me.”

    Mrs Irene Kendal, Manchester, Greater Manchester

    Thank You From: Mrs Irene Kendal, Manchester, Greater Manchester

    “We have no reservations in our praise of Matthew the engineer who fitted and fully installed the stairlift. He was courteous, efficient, clean, knowledgeable, and explained how the stairlift worked with great clarity. I have nothing but praise for him and the rest of the Unicorn Stairlifts team - 5/5 stars - recommended stairlift company.”

    Mr & Mrs Goodwin, Liverpool, Merseyside


     

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